Privacy Policy

Privacy Policy

Effective Date: April 24, 2025

At Ledtronics Hybrid Energy Solutions, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with us online, or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and physical address (if provided through contact forms or service requests).
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
• Communication Data: Any details you provide when you contact us through our forms, email, or live chat.

2. How We Use Your Information

We use your personal data to:

• Respond to your inquiries and service requests.
• Provide quotes and follow-up on potential projects.
• Improve website performance and user experience.
• Send relevant updates, newsletters, or promotional materials (only with your consent).
• Maintain internal records and improve our customer service.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Ensure the website functions properly.
• Understand visitor interactions and improve website performance.
• Offer personalized content or advertising (if applicable).

You can manage or disable cookies through your browser settings.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share it only when necessary:

• With trusted third-party service providers (e.g., web hosting or analytics tools) who support our operations under strict confidentiality.
• To comply with legal obligations or protect our legal rights.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for marketing communications.
• Request clarification about how we process your data.

To exercise any of these rights, please contact us at info@ledtronics.co.zw.

7. Links to Other Sites

Our website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of these third-party websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. We encourage you to review it regularly.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Ledtronics Hybrid Energy Solutions
Email: info@ledtronics.co.zw
Harare, Zimbabwe